Privacy Policy

Effective Date: July 1, 2023

Introduction

Welcome to Helpy. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our services. Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.

By using our services, you agree to the collection and use of information in accordance with this policy.

Who We Are

Helpy is a mental health service provider helping individuals overcome anxiety and depression. The business is incorporated in Hong Kong, with our registered office at:

Unit 1603, 16th Floor, The L. Plaza,
367-375 Queen's Road Central, Sheung Wan, Hong Kong
.

For the purposes of data protection law, we are the "data controller" of your personal information.

Information We Collect

We may collect and process the following types of personal data:

How We Use Your Information

We use your personal data to:

Legal Basis for Processing Your Data

We process your data under the following legal bases:

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Health-related information will be kept only for the duration of providing our services and will be deleted upon your request or termination of the services, subject to any legal obligations.

Your Data Protection Rights

You have the following rights concerning your personal data:

To exercise any of these rights, please contact us at [email protected].

Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance user experience. You can modify your browser settings to refuse cookies; however, some features of our website may not function properly without cookies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Helpy
Address: Unit 1603, 16th Floor, The L. Plaza,
367-375 Queen's Road Central, Sheung Wan, Hong Kong
Email: [email protected]

By using Helpy’s services, you acknowledge that you have read and understood this Privacy Policy.